I have a Woodway 4Front, a treadmill technicians rarely have to work on because of their durability. I was shipped a defective treadmill from a company that refurbishes them. The treadmill's console did not turn on and the belt would run even with the safety magnet disconnected. Pete did an enormous amount of research to understand how 4Front treadmills operate. He was relentless in trying different solutions and finally found the broken piece: the logic board was bad. I appreciate the effort Pete put into trying to fix my treadmill. I highly recommend Baltimore Treadmill Repair.

Pete serviced my treadmill in 2028 -and did a great job. A problem developed recently. He told me how to repair it over the phone - great service and no charge.

BLUF (bottom line up front): If you want honesty, professionalism and reasonable pricing, I HIGHLY RECOMMEND Pete and Baltimore Treadmill Repair. I contacted Baltimore Treadmill Repair after contacting a few companies in my local area within a 30-45 minute radius and none were able to assist. While BTR is well over an hours away, Pete came out. Pete immediately diagnosed the problem and went out of his way to locate the part for my treadmill which is over 10 years old. He kept me posted on the status of the search and returned and replaced the part. My treadmill is working great and all thanks go to Pete and BTR.

Pete provides excellent customer service and his integrity is beyond reproach. I had what I believed to be a major issue with my treadmill and considered having it junked. Pete troubleshoot the treadmill and realized it was a broken bolt. He could have taken advantage of the situation and charged me a fortune, but instead the price was commiserate with replacing a bolt. I highly recommend Pete if you are looking for quality service and honesty.

This company is awesome. Pete the technician knows his stuff. Great communication., and very honest. If you need a treadmill repaired this is who you call.

Quick and excellent service!

I called Pete a couple years back to fix my recumbrant bike and tune up my treadmill. He did a great job so when my eliptical stopped working, I knew exactly who to call. Pete asked me for the eliptical serial # so that prior to performing the repair, he would contact the manufacturer to see if the parts would be covered by the warranty. Pete is very thorough in his diagnostics. Pete is also very responsive and trustworthy. I wouldn't look anywhere else. He is the guy to call whenever my gym equipment gives me problems. Thanks again for helping me keep my own personal goals moving forward and also for keeping my personal training business running smoothly by providing a quick response and resolution!

Pete ordered the correct part for my broken treadmill and came out of his way on a Friday. He is very knowledgeable and walked me though the issues he saw. You can tell he truly cares about his customers! I wouldn’t trust anyone else with my treadmill!! Thanks Pete!!

I contacted Baltimore Treadmill Repair based on the raving reviews here but I didn't have my hopes up too high that BTR would serve the area I live (Montgomery County) BUT THEY DO!!! Pete was able to come out to my house pretty soon after I contacted him. He examined the treadmill methodically and explained exactly what he was doing along the way. He told me what part to order and was able to come the day after the part got delivered to install it. Treadmill is good as new! Reasonable and transparent pricing. Pete is a gentleman and a treadmill scholar!

Very thorough and so knowledgeable. Wouldn't trust my treadmill to anyone else! Pete it the best!